General
RemoteDesk Privacy Policy
RemoteDesk Privacy Policy July 2024
Supervisors Guide
Enable Email/Web feed notifications on RemoteDesk Admin dashboard Click on the Arrow next to your Name and select Notification settings You can Enable Email / Webfeed (Dashboard) Notifications Enable the required switch Click on Update and Save You ...
The Agent guide
How to onboard new users to the project Once the tool is installed on your system, then Open the browser and enter the URL: https://remotedesk.me Enter your ID and Password which you received in email Click on “Connect to RemoteDesk” Click the ...
RemoteDesk Use Cases
How to Apply Preset to project from RemoteDesk dashboard
Definition Of Preset: A preset in RemoteDesk is a predefined configuration or set of parameters that can be applied to a project or task within the RemoteDesk platform. It includes various settings related to project setup, user permissions, ...
RemoteDesk Secure eDLP Doc
RemoteDesk Secure eDLP Overview RemoteDesk Secure eDLP RemoteDesk Secure eDLP (Endpoint Data Loss Prevention) is the most advanced application offered by RemoteDesk, designed to monitor, manage, and secure remote workforce activities to prevent data ...
RemoteDesk Face Auth
Introduction to the Face Authentication App The Face Authentication App is a specialized solution designed to focus solely on facial verification without continuous monitoring or data capture beyond user authentication. Unlike other applications ...
Zero Knowledge FAQ Doc
Introduction to Zero Knowledge Feature in RemoteDesk The Zero Knowledge feature in RemoteDesk is a revolutionary approach to maintaining strict compliance without compromising on data security and privacy. This document provides an overview of the ...
Onboarding of Agents
How to onboard new users to the project Once the tool is installed on your system, then Open the browser and enter the URL: https://remotedesk.me Enter your ID and Password which you received in email Click on “Connect to RemoteDesk” Click the ...
How to setup BYOS settings
How to setup BYOS settings : Visit remotedesk.me and login with admin credentials Click on the bottom arrow next to your name Click on Data Storage Details (BYOS) Click on 3 dots icon under “Project level storage” tab Select “Add Storage” tab Select ...
Change user's password from RemoteDesk dashboard
How to change users password from the dashboard Login to RemoteDesk Supervisor’s dashboard and click the User Management tab. Click on the three vertical dots for the required user and select Change Password option. Set the new password which should ...
Adding agents Supervisor to project
How to add agents/supervisors to the project Click on the “+” icon to add agents Enter Agent’s First Name, Last Name and the Enterprise ID/Email Address Click on the “+” icon to add the user as Agent Likewise, we can add Supervisors to the Project ...
RemoteDesk Data Governance
Information We Collect Personal Information that you provide through the Services: We collect Personal Information (as per the requirements set by your Organization after receiving consent from you, the user, such as when you: Register for and/or ...
RemoteDesk Onboarding Guide
RemoteDesk | Minimum System Requirements
RemoteDesk Prerequisite Requirements Operating System MacOS 10.13 High Sierra or Latest Version Windows 8 or Latest Version Processor Intel (preferred): 2.4 GHz or higher AMD: 2.4 GHz or higher RAM 12 GB or higher Windows OS Prerequisite Microsoft ...